WhatsApp Bot for Salla Stores: Reply, Recommend & Notify 24/7
MelonsBot links your Salla store to your business's own official WhatsApp number, replying to customers in Arabic and English around the clock, recommending your products, and sending order and shipping updates automatically.
Messages arrive after midnight β and no one replies
Most Salla store customers reach you on WhatsApp, but the messages don't stop after business hours. A question about a size or whether an item is in stock at midnight sits unanswered until morning β and by then the customer has bought elsewhere. Your team drowns in repetitive "where is my order?" and "when does it ship?" questions all day, while product photos and prices get sent to every customer by hand. That manual work eats endless time. The result: sales lost every night and an exhausted team by day.
A bot that replies and recommends around the clock
MelonsBot connects your Salla store to WhatsApp and gives you full WhatsApp automation for your business, turning your number into a 24/7 sales and support channel. It understands Saudi and Gulf dialects and replies in Arabic or English based on the customer's language, recommends the right products from your synced Salla catalog with photos, prices, and buy links, and answers availability and sizing questions instantly. It sends order confirmations and shipping updates to your customers automatically the moment they change. For anything complex, it hands the conversation to a member of your team seamlessly.
Connect Salla to WhatsApp in minutes, no code
You start by linking your Salla store and your business's official WhatsApp account from the MelonsBot dashboard in minutes, with no code. Your product catalog syncs automatically, so the bot knows your names, prices, and images. You write your instructions and the tone of replies, and the bot starts answering customers directly on your number. You follow every conversation from a unified team inbox with per-member permissions, and receive performance reports and a customer-satisfaction survey after each chat. Try every feature free for seven days, no credit card required.
Features
Product recommendations from Salla
Your Salla catalog syncs automatically, so the bot suggests the right products and sends their photos, prices, and buy links straight into WhatsApp.
Instant answers on your products
The bot answers availability, sizing, and price questions instantly from your synced Salla catalog, so customers never wait until morning for a reply.
Automatic order & shipping alerts
The bot sends order confirmations and shipping updates to your customer on WhatsApp the moment they change, cutting repetitive "where is my order?" messages.
24/7 Arabic & English replies
The bot replies around the clock, understands Saudi and Gulf dialects, and auto-detects each customer's language to answer in Arabic or English.
Unified inbox & human handover
Your team follows every WhatsApp conversation from one place with custom permissions, and the bot hands off to a human agent for complex cases.
Reports & CSAT surveys
You get clear performance reports on your conversations, and the bot sends a satisfaction survey after each chat to measure your service quality.
FAQ
How do I connect my Salla store to WhatsApp with MelonsBot?
You connect your Salla store to WhatsApp from the MelonsBot dashboard in minutes, with no coding. You sign in, link your Salla store and your business's official WhatsApp account, and your product catalog syncs automatically. Then you set the bot's instructions and tone, and it starts replying to your customers directly on your official number.
Does the bot know my Salla products and recommend them?
Yes, your Salla product catalog syncs with MelonsBot automatically, so the bot knows your product names, prices, and images and recommends them to customers. When a shopper asks about a product or category, it suggests the right options and sends their photos, prices, and buy links straight into the WhatsApp chat, shortening the path to checkout without leaving the app.
What language does the bot reply to my customers in?
The bot replies in both Arabic and English, auto-detecting each customer's language. It understands Saudi and Gulf dialects and answers in a natural style suited to the Saudi market, so if a customer writes in English it replies in English. All of this runs around the clock on your business's official WhatsApp number without any effort from you.
Does the bot send order and shipping notifications automatically?
Yes, MelonsBot sends order confirmations and shipping status updates to your customer on WhatsApp the moment they happen. This cuts the repeated "where is my order?" messages piling up on your team, and reassures customers by keeping them informed about when their order will arrive β without anyone tracking each order by hand.
Do I need a new WhatsApp number or can I use my current one?
You use your business's own official WhatsApp Business number, because MelonsBot runs on your account, not on a shared line. Your store's identity and conversations stay entirely yours, and your team can step into any conversation through the unified inbox whenever it's needed. The bot simply replies on the number your customers already know.
How much does MelonsBot cost for a Salla store?
You start with a full 7-day free trial with no credit card required, so you can test every feature with your Salla store before any commitment. The trial includes store connection, automated replies, product recommendations, order and shipping notifications, and the unified inbox. Reach out to us to find the plan that fits your store's size after the trial ends.
Start your free 7-day trial β no credit card
7 days free Β· full access Β· no card
Start your free 7-day trial β no credit card