WhatsApp Ordering Bot for Restaurants: Replies & Table Booking
Let MelonsBot handle your WhatsApp during the rush: it shares your menu, answers repeat questions, and books tables automatically β then hands the conversation to your team whenever a human is needed.
WhatsApp never stops during the rush
During peak hours the messages pile up: 'What's on the menu?', 'Where are you located?', 'How much is this?', 'Any table tonight?' Your staff are busy serving guests inside, so replies lag or get lost among dozens of chats. The result: a customer waits, then goes elsewhere, and a table reservation slips away because no one answered in time. The same questions about hours, location, and dishes repeat every single day, each one pulling your team away from the guests in front of them. Every unanswered message is a potential order or booking handed to another restaurant.
A WhatsApp chatbot that replies and books for you
MelonsBot is a WhatsApp chatbot that replies instantly to every message in Arabic β understanding Saudi and Gulf dialects β and in English, auto-detecting the customer's language. It shares your menu, prices, and photos, answers questions about hours and location, and sends your branch location on the map. It takes and organizes order inquiries, books, reschedules, and cancels tables, and sends the customer a calendar invite plus a reminder before their booking. When a customer needs a real person, it hands the conversation straight to your team through one unified inbox. It works around the clock without missing a message.
Live on your own number in minutes
Setup takes minutes with no code. You connect your restaurant's official WhatsApp Business number, add your menu, hours, location, and booking policy, and MelonsBot starts replying, taking order inquiries, and booking tables right away. You follow every conversation from one unified team inbox, with per-member permissions and the option to take over any chat manually at any moment. After each conversation the bot sends a customer-satisfaction (CSAT) survey, and you get reports showing your most frequent questions and how your replies perform. Try it free for 7 days with full access and no credit card.
Features
Menu over WhatsApp
MelonsBot sends menu items with photos and prices, and answers questions about ingredients and dishes the moment a customer asks.
WhatsApp table booking
It books, reschedules, and cancels tables over WhatsApp, and sends the customer a calendar invite and a reminder before their booking.
Instant 24/7 replies
It answers rush-hour messages instantly in Arabic, Saudi and Gulf dialects, and English, auto-detecting each customer's language with no delay.
Location & hours
It answers questions about opening hours and branches automatically, and sends your restaurant's location on the map straight to the customer.
Handover to staff
When a customer needs a real person, the bot hands the chat to your team through one unified inbox with custom permissions.
Reports & CSAT
A satisfaction survey after every chat, plus reports showing your most frequent questions and how your restaurant's replies perform.
FAQ
Does MelonsBot take restaurant orders over WhatsApp?
Yes, MelonsBot takes and organizes order inquiries through your restaurant's official WhatsApp number around the clock. It shares your menu and prices, answers questions about dishes, then hands the chat to a staff member to complete the order. The bot does not process payment or delivery itself β it organizes the order and inquiry and connects you to the customer quickly.
Can customers book a table over WhatsApp?
Yes, MelonsBot enables WhatsApp table booking, letting the customer book, reschedule, or fully cancel their reservation right in the chat. The bot sends a calendar invite (.ics) after the booking is confirmed and a reminder before the time to reduce missed reservations. It is also prayer-time aware when arranging slots, and your team can follow every booking from one place.
What language does the bot reply in to restaurant customers?
MelonsBot replies in Arabic and understands Saudi and Gulf dialects, and it also replies in English, auto-detecting the customer's language from the first message. This suits restaurants and cafes serving local customers, visitors, and tourists at the same time. The bot keeps your restaurant's tone and answers repeat questions the same way all day long.
Do I need a new WhatsApp number or any coding?
No, MelonsBot runs on your restaurant's own official WhatsApp Business number with no coding at all. Setup takes minutes: you connect the number, add your menu, hours, location, and booking policy, and it starts replying instantly. The number stays yours, your team keeps full control, and anyone can take over a conversation manually at any time.
Does MelonsBot handle payment and delivery?
No, MelonsBot does not process payment or delivery itself; its role is taking order inquiries, booking tables, and answering menu questions over WhatsApp. It organizes the order, then hands the chat to your staff to complete it the way your restaurant prefers. This saves your team time and speeds up replies without replacing your payment or delivery system.
How do I start using a WhatsApp chatbot for my restaurant?
You start with MelonsBot's free 7-day trial with full access and no credit card. You connect your restaurant's official WhatsApp number, add your menu, hours, and location, and the bot begins replying, handling order inquiries, and booking tables within minutes. You follow every conversation from one unified inbox and receive reports on reply performance and customer satisfaction.
Start your free 7-day trial β full access, no credit card
7 days free Β· full access Β· no card
Start your free 7-day trial β full access, no credit card