A WhatsApp Auto-Reply Bot That Understands the Question β Not One Canned Message
The built-in WhatsApp Business auto-reply sends everyone the same fixed message. MelonsBot answers the actual question β prices, hours, location, services β from your own information, in your customers' dialect.
βWe'll get back to youβ doesn't sell
Most businesses turn on WhatsApp Business auto-reply and then hit its limit: one fixed message for every customer, whatever they asked. The customer asking βhow much is the service?β at 10pm gets βthanks for reaching out, we reply during working hoursβ β then messages your competitor, who actually answered. The same questions repeat on your team all day, after-hours messages pile up unanswered, and every late reply is a lost lead.
An AI auto-reply that answers from your business info
You write your business information once β services, prices, hours, policies β and the bot answers every question from it, in natural phrasing, in Saudi or Gulf dialect or in English depending on the customer's language, 24/7 including holidays. If your business runs on appointments, customers book right inside the chat and get a confirmation and reminder. And when a case needs a human, the bot hands the conversation to your staff in a unified team inbox.
And when it doesn't know? A ticket β not silence
The bot doesn't invent answers. When a customer asks something outside your information, or asks for a human, a numbered ticket is opened, the customer gets a polite message, and you get an instant notification to follow up from your dashboard. You also get performance reports and a customer-satisfaction survey sent after each conversation, so you know exactly how the bot serves your customers. Setup is all from one dashboard, no code, on your own official WhatsApp Business number.
Features
Answers the question, not a template
The bot reads the customer's question and answers it from the business information you added β prices, hours, services β instead of one greeting for everyone.
Saudi & Gulf dialects + English
It understands colloquial Arabic and replies naturally, auto-detecting each customer's language and answering in Arabic or English with no extra setup.
Replies 24/7 β after hours and on holidays
Messages that arrive at night or on weekends are answered on the spot, so no customer waits until morning to learn a price or a location.
Books appointments inside the chat
For appointment businesses: customers book, reschedule, and cancel over WhatsApp directly, with automatic confirmation and reminders β no phone call needed.
Human handover & a unified inbox
Complex cases are handed to your staff seamlessly, and your team follows every conversation from one inbox with per-member permissions.
A ticket + notification when it can't answer
If the bot doesn't know the answer, a numbered ticket is opened and you're notified instantly β no customer left hanging, no invented answers.
FAQ
What's the difference between WhatsApp Business auto-reply and MelonsBot?
The built-in WhatsApp Business auto-reply sends one fixed message to every customer. MelonsBot is AI-powered: it reads the question and actually answers it from your business information β prices, hours, services β in natural phrasing and in the customer's language, books appointments, and hands over to staff when needed.
Does the bot reply in Saudi dialect?
Yes. The bot is Arabic-first and understands Saudi and Gulf dialects, replying in a natural style that fits your customers. It auto-detects each customer's language β if they message in English, it answers in English, with no setup from you.
Do I need a developer to set up auto-replies?
No. You connect your own official WhatsApp Business number from the dashboard, write your business information and the bot's instructions and tone, and it starts replying immediately. The whole setup takes minutes in your browser, with no code.
Does it reply outside working hours and on holidays?
Yes, the bot runs around the clock, seven days a week. Messages that arrive after hours or on holidays are answered on the spot from your business information, so no customer is lost because their question came in late.
What happens if the bot is asked something it doesn't know?
It doesn't invent an answer. A numbered ticket is opened, the customer receives a polite message that your team will follow up, and you get an instant notification to take the case from your dashboard β so no question goes untracked.
Do I use my business's current WhatsApp number?
Yes, you connect your own official WhatsApp Business number through the WhatsApp-approved platform, and the number and conversations stay under your business. Your team members can step into any conversation from the unified inbox whenever needed.
Start your 7-day free trial β no credit card
7 days free Β· full access Β· no card
Start your 7-day free trial β no credit card